RallySpark Privacy Policy

This privacy policy sets out how RallySpark uses, stores, and protects personally identifiable information that you give RallySpark when you use its web based application, the RallySpark mobile app, or other electronic devices where data is transmitted.

RallySpark is committed to your right of privacy and takes your privacy seriously. Should we ask you to provide certain information by which you can be identified when using this website, or, that is collected and stored, then you can be assured that it will only be used in accordance with this privacy statement.

RallySpark may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are aware of any changes. This policy is effective from September 24, 2012.

What we collect

Personally Identifiable Information that RallySpark collects, stores, and uses includes, but is not limited to,

•             name and job title

•             contact information including email address, user name, password, and phone number

•             demographic information and location based functionality such as address, city, state, zip code, gender, number of family members, preferences and interests

•             financial data such as credit card number, expiration date, and verification code, social security number, marital information, and other necessary information to generate proper legal documents

•             other information relevant to customer surveys and/or offers

We do not collect any information from anyone under 13 years of age. Our RallySpark web based application and mobile app, products and services are all directed to people who are at least 18 years of age or older.

Please be aware that certain personal information may become public record when documents are filed with the city, federal and state governments, courts, patent and trademark offices, and other legally constituted entities where the law allows access to this information.  RallySpark’s Privacy Policy does not cover actions by third parties.

RallySpark may use other internal and third-party methods, including “cookies”, to recognize visitor “traffic” data that may include but may not be limited to IP addresses and browser settings, and information that tells us how you use RallySpark and its associated services.

Please be cautious whenever you use and post information on social media and public websites which can be viewed publicly.  RallySpark does not provide Personally Identifiable Information to third parties except as necessary to provide you with services.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

•             Internal record keeping, trouble shooting and administering services

•             We may use the information to improve our products and services, to communicate with you about transactions, account status, inquiries, and statistics.

•             We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 

•             From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

•             Opportunities for opting out or participating in these programs and communications are available to the user.

Other non-personal information that is anonymous and aggregated may be collected and used and is not subject to any restrictions under this Privacy Policy and we may disclose it to others without limitation for any purpose.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access, disclosure or misuse, we have put in place reasonable physical, electronic and managerial procedures to safeguard and secure the information we collect online.  Credit card and personal information are transmitted by secure servers.  Despite our best efforts, however, no security measures are completely impenetrable.

All employees are required to adhere to our strict privacy policies and any employee who violates the Privacy Policy is subject to termination and other disciplinary measures, up to and including criminal prosecution for their violation.  Only authorized employees may access your information.

RallySpark has security measures in place to prevent the loss, misuse, destruction, and alteration of the information you provide us.  We will have no liability to you or to any third party if any such loss, misuse, destruction, or alteration occurs.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets us know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application

can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

We may work with third-party service providers that we do not own or control.  With your authorization, we may obtain your information from a third-party service provider.  Unless specifically authorized by you, we do not provide your Personally Identifiable Information to any third-party service providers, except to fulfill your order.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

•             whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

•             if you have previously agreed for us to use your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at customerservice@RallySpark.com, or changing the setting on your personal account.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to RallySpark, 21-2A Oak Branch Dr., Greensboro, N.C. 27407.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.  You may visit your account profile at any time to review and update or remove your Personally Identifiable Information.

If you believe that your privacy has been breached through the use of our website or mobile app, you may contact us immediately at RallySpark, 21-2A, Oak Branch Dr., Greensboro, N.C. 27410.

                                                                                                                                © 2013 RallySpark℠, LLC. All rights reserved.